FAQ

(Frequently Asked Questions)

What is Everly's shipping policy?

Everly is dedicated to providing a seamless shopping experience, offering secure packaging and timely delivery. They aim for transparency in shipping methods and keep customers informed every step of the way.
Q: What is Everly's policy on product returns if the packaging or product is damaged?

A: At Everly, we take great pride in the quality of our products. If you receive a product that is damaged or if the packaging is compromised, we will gladly accept a return. Please contact our customer service team within 7days of receiving your order to initiate the return process. We will provide you with detailed instructions on how to return the damaged item, and once we receive it, we will promptly issue a refund or a replacement, based on your preference. Your satisfaction and trust are paramount to us, and we strive to ensure that your experience with Everly is always exceptional.